Hello IVONNE FRIAS ,

This is most likely due to a previous version of the World Server components being installed.

The solution to the problem is described here-

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037729

Thank you very much for your response, Steven. However, I do not know how to safely uninstall the version (16.2.1739) of the WorldServer Components 2021 if not by Control Panel.

There is a Note in your response that makes me wonder how to uninstall it if I won’t be able to launch it anymore:

Alternatively, you can uninstall the WorldServer Compatibility Pack for SDL Trados Studio via the Control Panel of your computer, to resolve the issue. However, please note that by doing this you won't be able to open WorldServer Packages in Trados Studio anymore.

Note: In Trados Studio 2021 CU7 and CU8 is not possible to open the Worldserver Packages by double-clicking on them, you need to use Open WorldServer Package option from Studio. This has been raised with Development and it will be addressed in future releases.

Hello IVONNE FRIAS ,

You should be able to unintall via the Windows Control Panel-Programs and Features-Installed Programs.

Then simply follow the resolution as per the article.

The compatibility pack can also be found here with important and useful information.

appstore.sdl.com/.../

Thank you very much for your patience and help!

I followed all your instructions and now Trados is up and running!

Best Regards,

Ivonne

Thank you very much for your patience and help!

I followed all your instructions and now Trados is up and running!

Best Regards,

Ivonne