Service 'Sdl.Platform.Services.ITelemetryService'could not be started" error

Question

Hello, I have this issue on my 2017 SDL trados "Service 'Sdl.Platform.Services.ITelemetryService'could not be started" error could you please help me as I don't know what to do with it

Oana Nagy · Answer

Hello Gabriela Gembalova , 
 It is always helpful to provide the full error stack - but in the case, a simple reset should help you resolve this- 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033438

Paul · Answer

Gabriela Gembalova Support Case Id : 00621720. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Trados Studio > 1. Trados Studio

Service 'Sdl.Platform.Services.ITelemetryService'could not be started" error