Hello Hyunjin Cho,

The issue appears to be with the WebLookUp plugin and 'illegal' characters in the path.

Please remove the plugin (ensure Studio is closed first) than navigate to the location indicated and delete the plugin.

Now run a repair/reset on Trados Studio

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395

You can then reinstall the plugin either via the AppStore of from the AppStore integration in Trados Studio.

Error solved, thank you very much.

And now... I want to understand what 'illegal characters' means in order to keep using the WebLookUp.

Does it mean the characters in the path which I modified myself as below?

What are 'illegal' characters?

Error solved, thank you very much.

And now... I want to understand what 'illegal characters' means in order to keep using the WebLookUp.

Does it mean the characters in the path which I modified myself as below?

What are 'illegal' characters?

Hello Hyunjin Cho,

Sorry. Yes I was referring to the path of where the plugin is located.

When you download the plugins this will install in the following folders

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Plugins

Oh, I got it. I just remember I relocated the plugin when I change the setting of WebLookUp.

So I shouldn't relocate the plugin from now on... haha.

Thanks for your help!