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Why does the PC "grind" when I click back and forth between the translations results window and editor?

Michael Schroeder

This is some high-level "complaining" but it's slowing me down so I'm trying to understand. I am using the latest version of Studio 2021 (SR1 16.1.8.4404)

I use hotkeys to often move from the editor window to the translation results window (or concordance, they are tabbed in the same window on top; it's a conventional setup) to copy text or run searches. Whenever the mouse pointer is moved to the TR window and clicked, even without hotkeys, I get the "grinding wheel" that the program is doing something - always. The same when I click back into the editor window (active row). The grinding only takes place for a couple seconds each time, but a couple seconds is a lot when you do it so often.

I for the life of me can't figure out what the program needs to be looking up here, i.e. the reason for the grind.

Questions:

Is this happening to everyone?

Is there a feature that causes this that can be turned off?

Thanks for any information that can help me!
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  • 0

    Hi Michael. I found your old question and I decided to answer because I am sufferring from the same issue at the moment. In my case it started when I moved from Windows 7 to Windows 10. The same Trados versions (2019 and 2021) have this grinding wheel problem when switching between Editor and Translation Results/Concordance windows. It's not long, maybe half a second, but very annoying because it wasn't happening before. I also noticed that when I click either window, the whole menu (ribbon) changes, i.e. some options become greyed out or black. I think the grinding wheel may be connected with the action of refreshing the menus. Minimizing the ribbon doesn't help. I even have a similar PC configuration: Intel Core i5-2500 CPU @ 3.50GHz and 16 GB of RAM plus SSD drive. I think it may be related to Windows 10 settings but I don't know where to look yet. Have you solved your issue by this time? If you have, could you tell me how? Thanks in advance!
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  • 0 in reply to Grzegorz Stasiak

    Hi  

    I'm replying because  may not see your question as you haven't included a link to his name which would flag this up in an email so he sees he's been mentioned.

    It would be best if you started a new thread giving all the details then someone from RWS support can contact you and take a look at your setup remotely. (A new thread because only one 'support ticket' can be issued per thread). You can do this by clicking the +New button top right of your screen. Copy and paste the relevant parts of what you've posted here to save time...

    I'm sure someone will be able to help you. Did you try all the suggestions I made to Michael?

    All the best,

    Ali Smiley
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  • 0 in reply to Alison Field

    Hi Alison,

    thank you for your reply. None of suggestions worked. I suspect the problem may be related to Windows settings. But I will follow your idea and start a new thread. Who knows? Maybe it can be fixed.
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