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Hello,
I recently installed Trados 2021 and I get the error "Failed to save report" when trying to save a QA report in xls. I had the same problem with SDL Trados Studio 2019. I reviewed all topics on that matter, but the solutions offered did not help (I do not have a Foxit reader installed or something). I attach the error details. My version of Windows is 7. Please, help me find a solution to this problem, I did not have it with the previous versions (2017, 2015, 2014 and 2011) of Studio, it only emerged from version 2019 on.
<SDLErrorDetails time="9/17/2021 9:39:50 AM">
<ErrorMessage>Failed to save report</ErrorMessage>
<Exception>
<Type>System.IO.FileNotFoundException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<FileName>C:\Users\dell\AppData\Local\Temp\temp350239696.xls</FileName>
<FusionLog />
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2147024894</HResult>
<StackTrace><![CDATA[ at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at System.IO.File.OpenRead(String path)
at Sdl.ProjectApi.Reporting.XmlReporting.ExcelReportRenderer.SaveToExcel(Object app, Byte[] htmlData, String extension)
at Sdl.ProjectApi.Reporting.XmlReporting.ExcelReportRenderer.RenderReport(String xml, ReportDefinition reportDefinition, ReportFormat format)
at Sdl.ProjectApi.Reporting.XmlReporting.XmlTaskReportRenderingEngine.RenderReport(ITaskReportInstance taskReportInstance, ReportFormat format)
at Sdl.ProjectApi.Implementation.Report.SaveAs(String targetFilePath, ReportFormat format)
at Sdl.TranslationStudio.Common.Reports.ReportUtil.ShowSaveAsDialog(IReport report, ReportFormat& format)]]></StackTrace>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.1.8.4404</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 7 Professional </OperatingSystem>
<ServicePack>Service Pack 1</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>1251</CodePage>
<LoggedOnUser>dell-PC\dell</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>DELL-PC</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>16677688 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
