can't import segments to translation memory

Hi, 

I have SDL Studio 2021. It was working fine until today. For some reason I can't import segments into the translation memory. Please see  below the screenshot/file of the StackTrace. How can I solve this problem? 

Thanks, 

QS

Error message displayed in SDL Trados Studio 2021 indicating 'Import failed. The file could not be processed.' with a detailed system exception stack trace.

<SDLErrorDetails time="9/23/2021 8:20:15 AM">
  <ErrorMessage>Import failed. The file could not be processed.</ErrorMessage>
  <Exception>
    <Type>System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.TranslationStudio.TranslationMemoryManager</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.TranslationStudio.TranslationMemoryManager.ImportWizard.ImportJobRequest.Execute(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Implementation.Services.Job.<_worker_DoWork>b__47_0()
   at Sdl.Desktop.Logger.Log.Resources(Object message, Action action)
   at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
    <InnerException>
      <Type>Sdl.LanguagePlatform.Core.LanguagePlatformException, Sdl.LanguagePlatform.Core, Version=1.6.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
      <HelpLink />
      <Source>Sdl.LanguagePlatform.TranslationMemoryApi</Source>
      <HResult>-2146233088</HResult>
      <StackTrace><![CDATA[   at Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedTranslationMemoryLanguageDirection.AddTranslationUnitsMasked(TranslationUnit[] translationUnits, ImportSettings settings, Boolean[] mask)
   at Sdl.LanguagePlatform.TranslationMemoryApi.TranslationMemoryLanguageDirectionImportExport.AddTranslationUnitsMask(TranslationUnit[] tus, ImportSettings settings, Boolean[] mask)
   at Sdl.Core.TM.ImportExport.Importer.ProcessBufferedTUs(ImportStatistics stats, ImportResultsMap map)
   at Sdl.Core.TM.ImportExport.Importer.Flush(ImportStatistics stats, ImportResultsMap map)
   at Sdl.Core.TM.ImportExport.BilingualContentImporter.FileComplete()
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.FileComplete()
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.FileComplete()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.FileComplete()
   at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.FileComplete()
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.FileComplete()
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.OnEndFile()
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.SdlXliffFeeder.<>c.<HandleFile>b__15_1(ISdlXliffStreamContentHandler handler)
   at System.Collections.Generic.List`1.ForEach(Action`1 action)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.SdlXliffFeeder.HandleFile()
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.SdlXliffFeeder.ContinueScanning()
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ContinueParsing()
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
   at Sdl.Core.TM.ImportExport.Importer.ImportBilingualFile(String fileName)
   at Sdl.Core.TM.ImportExport.Importer.Import(String fileName, IImportDestination importDestination)
   at Sdl.LanguagePlatform.TranslationMemoryApi.TranslationMemoryImporter.Import(String fileName)
   at Sdl.TranslationStudio.TranslationMemoryManager.ImportWizard.ImportJobRequest.Execute(IJobExecutionContext context)]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.4.4184</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>AYOUTY\QAIS</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>QAIS-PC</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>8080600 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>



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[edited by: Trados AI at 4:11 AM (GMT 0) on 29 Feb 2024]
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