Shortcut ctrl+1 not working after installation of plugin studio subtitling on sdl trados studio 2019

Hello,

I've installed the plugin studio subtitling on sdl trados studio and the shortcut ctrl+1 is not working anymore.

I had save the user profile before and after installation of the plugin. So I could try to come back to different user profiles. No results.

I reset the shortcuts. I reset user settings.

I repaired sdl trados studio 2019 with the method Repairing your installation of SDL Trados Studio. No results.

Of course we loose the numeric keypad with the installation of studio subtitling, because it creates conflicts for shortcuts, I talk about the number key 1 on the keyboard that doesn't work anymore with ctrl.

The ctrl+1 is important to Apply Select Match 1 for Translation Memory.

Ctrl+2 is working without problem.

Even if I suppress the shortcuts of studio subtitling It doesn't change the problem.

The shortcuts of studio subtitling are not important for me I would prefer to keep the numeric keypad for all the translations.

If I uninstall the studio subtitling plugin the problem disappear.

How can we do to avoid this problem and recuperate the ctrl+1 when the subtitling plugin is installed ?

PS : Studio 2019 freelance 15.2.8.3007

plugin studio subtitling 1.2.4.0




[edited by: John Wick at 12:59 AM (GMT 1) on 3 Oct 2021]