not possible to open new packages, xliff files not readable after installing and uninstalling trial trados 2021 - but still having licensed trados 2019

Question

I am not able to open any return or new packages - everything has the same icon and a message "this file type is not supported" appears 
 not possible to open new packages, xliff files not readable after installing and uninstalling trial trados 2021 - but still having licensed trados 2019

Oana Nagy · Answer

Hello Irena Balicka , 
 I will close this thread as I have already logged a support ticket on the previous thread.

Trados Studio > 1. Trados Studio

not possible to open new packages, xliff files not readable after installing and uninstalling trial trados 2021 - but still having licensed trados 2019