Error "Access to the path '....AutoSave\...' is denied" when saving, causes Trados to crash

When I try to save a project, I get the error message Access to the path '....AutoSave\...' is denied.  Trados then crashes.  

I have tried renaming my preferences folder as indicated in another thread, which worked for one session I think, then this started again.

In addition, in case it's related somehow, whenever I start Trados, it shows All Projects, even though the projects view is actually set to Status: In Progress.  That is, it's showing projects that are Completed even though it should only be showing In Progress projects.

Here are the full error details

<SDLErrorDetails time="10/13/2021 10:46:19 AM">
<ErrorMessage>Access to the path 'D:\Documents\Studio 2021\AutoSave\xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx' is denied.</ErrorMessage>
<Exception>
<Type>System.IO.IOException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2146232800</HResult>
<StackTrace><![CDATA[ at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
at Sdl.TranslationStudio.Editor.AutoSave.AutoSaveWorker.DeleteTemporaryFolder(String projectFolderPath)
at Sdl.TranslationStudio.Editor.EditorService.DeleteTemporaryFilesAndFolders(String projectFolderPath, IEnumerable`1 translatableFileIds)
at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.OnSaved()
at Sdl.TranslationStudio.Api.Editor.SaveJobRequest.AfterExecute(IJob job)
at Sdl.Desktop.Platform.Implementation.Services.Job.FinalizeJob()
at Sdl.Desktop.Platform.Implementation.Services.JobService.ExecuteJobWithProgress(IExecutableJob job)
at Sdl.Desktop.Platform.Implementation.Services.JobService.ScheduleJob(IJobRequest jobRequest)
at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.Save(Boolean closeAfterSave)
at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.Save()
at Sdl.TranslationStudio.Editor.EditorService.SaveAllDocuments()
at Sdl.TranslationStudio.Packaging.Actions.CreateProjectPackageFromFilesAction.SaveAllDocuments(IStudioWindow window)
at Sdl.TranslationStudio.Packaging.UIReturnPackage.Execute()
at Sdl.TranslationStudio.Packaging.Actions.CreateReturnPackageFromProjectAction.Execute()
at Sdl.Desktop.Platform.Implementation.CommandBars.StaticAction.Execute()
at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass30_0.<ExecuteAction>b__0()
at Sdl.Desktop.Logger.Log.Resources(Object message, Action action)
at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
at Sdl.Desktop.Platform.WinForms.IgCommandBarAction.Execute()
at Sdl.Desktop.Platform.WinForms.IgCommandBarAction._lazyButtonTool_ToolClick(Object sender, ToolClickEventArgs e)
at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick(ToolClickEventArgs e)
at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e)
at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e)
at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick()
at Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.DoClickProcessing(MouseEventArgs e)
at Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.OnMouseUp(MouseEventArgs e)
at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e)
at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e)
at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
at Infragistics.Win.UltraWinToolbars.UltraToolbarsDockArea.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.1.8.4404</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>VADER4\Steve</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>VADER4</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>33404364 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Parents Reply Children
No Data