Hello Marco Albino Pedretti ,

I haven't seen this behaviour reported before.

For clarification- are you typing in the key?

If you copy and paste the key- does it work then?

Hi Steven,

I've tried both ways, but neither one of them worked.

Maybe there has been a problem with the installation of the plugin?

Hello Steven,

I've tried both ways and neither of them worked.

Could it be that I messed up the installation of the plugin?

Hello Marco Albino Pedretti ,

I have run a quick test with DeepL to see if i could replicate and I cannot.

I would perhaps suggest deleting the plugin. (Perhaps something has become corrupted).

Update Studio to the latest version (if it isn't already) then run a Studio repair

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395

Once complete - install the app once again via the Trados Studio integration.

Let us know if this helps.

Sorry, it still doesn't work. I didn't even finished to insert the Key.

Hello Steven,

At the end, I've solved the issue. I had the wrong API Key. Sorry.

I followed the link in the plugin-window and scrolled the page down, copied the code and pasted it to the plugin-window.

Thank you for your help.

Hello,

I am getting the same error message, but I have copied API from DeepL - about 10 times. Have restarted Studio a few times. Changed API at DeepL and then copied the new one. Nothing helps.

I have an active DeepL Pro trial. And it worked in other CAT tool.

Trados Studio 2022 SR1 - 17.1.8.17828

Is there any solution to this?

Thanks!

Kaspars Gasuns

Same here.

My Trados version is 2021 SR2 - 16.2.12.9338

Is there any solution?