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Error message: "Object reference not set to an instance of an object" when importing alignment to TM

Jody Manning

Hi all,

I am currently having issues importing a longer alignment (word documents) into a new TM.

Having aligned it, I cannot import it into the TM, nor can I save it as an xliff file. In both instances I get the same error message: "Object reference not set to an instance of an object"

I have attached a screenshot of the error details: (Hope it's readable..)

Error message in Trados Studio stating 'Object reference not set to an instance of an object' with details of the error stack trace visible.

Any ideas? I don't want to close Studio as I have just spent hours aligning the document and don't want to risk loosing it...

TIA!

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[edited by: Trados AI at 7:32 AM (GMT 0) on 29 Feb 2024]
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  • 0

    Hi, has this issue been resolved in the meantime? A team mate of mine has the same issue (error log below) in Studio 2017 SR2 CU 17. 

    Otherwise could you also please open a support ticket for us? She can't close Studio either for fear of losing hours of work.

    <SDLErrorDetails time="03/08/2022 09:06:51">
    <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
    <Exception>
    <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.TranslationStudio.AlignmentEditor</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[ at Sdl.TranslationStudio.AlignmentEditor.Jobs.SaveAlignmentJobRequest.SaveAlignment(SdlAlignPackage package)
    at Sdl.TranslationStudio.AlignmentEditor.Jobs.SaveAlignmentJobRequest.ExecuteJob(IJobExecutionContext context)
    at Sdl.TranslationStudio.AlignmentEditor.Jobs.AlignmentJobRequest.Execute(IJobExecutionContext context)]]></StackTrace>
    </Exception>
    <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>14.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>14.1.10017.54688</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DESEY\frdoc</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DE4008518W1</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>32834620 MB</PhysicalMemory>
    </Environment>
    </SDLErrorDetails>
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  • 0 in reply to Paul Ceronio

    Hi!

    I didn't get a resolution to it unfortunately, and ended up cutting my losses, re-aligning the document and then successfully importing it. But maybe there is a solution out there. Good luck!
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  • 0 in reply to Jody Manning

    Thanks, I suspected as much Disappointed.

    I told her I would try though, hours of alignment work and all that...
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