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Hi, I need to deactivate my free trial of Trados 2021 and re-access my old subscription of 2019, however, I cannot deactivate the free trial of Trados 2021. I just received an error message, saying cannot deactivate. Please help
Hi, I need to deactivate my free trial of Trados 2021 and re-access my old subscription of 2019, however, I cannot deactivate the free trial of Trados 2021. I just received an error message, saying cannot deactivate. Please help
You cannot deactivate the free trial, it will run for 30 days from installation and then expire. You can simply uninstall if you do not need it anymore, but please note it won't be possible to re-install it on the same device again. However, according to our system, you have processed an upgrade to Trados 2021 and already activated the software. Please note that Trados 2019 will work as long as it is on the same PC with Trados 2021.
If you have any questions, please let us know.
Kind regards,
Elisa
Elisa Maxim | RWS Group
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