Hi Eduardo Berinstein

This is what you can try delete: LanguageCloudMachineTranslation.bin

You find it here:  c:\Users\[username]\AppData\Roaming\SDL\LanguageCloudMachineTranslation.bin

If that did not work see if you can mark your current Studio folders as _old -   C:\Users\[User Name]\appdata\Roaming\SDL\SDL Trados Studio\Studio 16

If you cant find the location its because AppData is a hidden folder.
So try unhide it as my screen print shows

Or from your command bar type %appdata%

I hope this helps 

Lyds

Hi Lydia,

Many thanks for your help! Much appreciated.

I just tried both solutions, but unfortunately I still get the same error message and am unable to boot up Trados 2021 SR2. I think I'm going to try uninstalling it and reinstalling it and hopefully that will do the trick... unless you or anyone else has a better suggestion.

Thanks in advance,

-Eduardo

Eduardo Berinstein, before you do. Do you have apps installed?

If yes, then try rename the plugin folder to _old: AppData\Roaming\SDL\SDL Trados Studio\16\Plugins

Lyds

Hooray, that did the trick! Now Trados SR2 is up and running.

Thank you so, so much Lydia!

-Eduardo

same problem for me. cannot the mentionned folder to rename

Same problem for me. Cannot find that folder to rename

Hi Marc,

This is very important, as Lydia points out above in this thread: "If you cant find the location its because AppData is a hidden folder. So try unhide it as my screen print shows." Her solution worked for me, I hope it does for you too. I would not know what else to suggest.

Good luck,

Eduardo

Great, that worked for me, thanks!

Thanks, you saved my day! :)

Hi Lyds,

I am having the same issue as Eduardo and I'm exactly at the address you stated in your comment. I'm at the plugin folder but it doesn't allow me to rename it because it doesn't accept  this sign \. What can I do? Thanks