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Studio 2021 SR2 freezes when trying to update a plugin, for example mt enhanced for microsoft azure, and so other two.

Jesus Duran

Hello everyone, trados 2021 sr2 freezes when clicking the button to update update plugins on the notifications pane.

Thanks beforehand.
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    This is a known issue.  Please click on the big install button under the app description instead of the button you are using now, or use the appstore to download and install manually.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Paul

    Hi Paul, it its when I click on the big button to install the plugin when Trados freezes, not on the well. I click on the green button.
  • 0 in reply to Jesus Duran

    Screenshot of Trados Studio interface with a warning triangle icon indicating an issue. A message bubble points to 'Apply Project Template' option with text 'Clicking here should be fine...'.

    Was this where you clicked?

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 4:46 AM (GMT 0) on 29 Feb 2024]
  • 0 in reply to Paul

    Hi Paul, I have already solved the problem with mt enhanced microsoft plugin, now it is when clicking on Trados to enter in the app store to see which plugins are installed and which can I install, Trados shuts down with this error:

    Fullscreen 7853.sdlerror-20211115-18h21m56s.sdlerror.xml Download 
    <SDLErrorDetails time="15/11/2021 18:22:02">
  <ErrorMessage>Se produjo una excepción al establecer la propiedad 'System.Windows.ResourceDictionary.Source'.</ErrorMessage>
  <Exception>
    <Type>System.Windows.Markup.XamlParseException, PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35</Type>
    <LineNumber>0</LineNumber>
    <LinePosition>0</LinePosition>
    <UidContext />
    <NameContext />
    <HelpLink />
    <Source>PresentationFramework</Source>
    <HResult>-2146233087</HResult>
    <StackTrace><![CDATA[   en System.Windows.FrameworkTemplate.LoadTemplateXaml(XamlReader templateReader, XamlObjectWriter currentWriter)
   en System.Windows.FrameworkTemplate.LoadTemplateXaml(XamlObjectWriter objectWriter)
   en System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(DependencyObject container, IComponentConnector componentConnector, IStyleConnector styleConnector, List`1 affectedChildren, UncommonField`1 templatedNonFeChildrenField)
   en System.Windows.FrameworkTemplate.LoadContent(DependencyObject container, List`1 affectedChildren)
   en System.Windows.StyleHelper.ApplyTemplateContent(UncommonField`1 dataField, DependencyObject container, FrameworkElementFactory templateRoot, Int32 lastChildIndex, HybridDictionary childIndexFromChildID, FrameworkTemplate frameworkTemplate)
   en System.Windows.FrameworkTemplate.ApplyTemplateContent(UncommonField`1 templateDataField, FrameworkElement container)
   en System.Windows.FrameworkElement.ApplyTemplate()
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Controls.Control.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Controls.DockPanel.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   en System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   en System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV)
   en System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   en System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Documents.AdornerDecorator.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Controls.Border.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Window.MeasureOverrideHelper(Size constraint)
   en System.Windows.Window.MeasureOverride(Size availableSize)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.ContextLayoutManager.UpdateLayout()
   en System.Windows.ContextLayoutManager.UpdateLayoutCallback(Object arg)
   en System.Windows.Media.MediaContext.InvokeOnRenderCallback.DoWork()
   en System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   en System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   en System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   en System.Windows.Threading.DispatcherOperation.InvokeImpl()
   en System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   en MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
   en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   en MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
   en System.Windows.Threading.DispatcherOperation.Invoke()
   en System.Windows.Threading.Dispatcher.ProcessQueue()
   en System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   en MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   en MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   en System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   en MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   en System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   en System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   en System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   en System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   en Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
    <InnerException>
      <Type>System.IO.IOException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <HelpLink />
      <Source>PresentationFramework</Source>
      <HResult>-2146232800</HResult>
      <StackTrace><![CDATA[   en MS.Internal.AppModel.ResourcePart.GetStreamCore(FileMode mode, FileAccess access)
   en System.IO.Packaging.PackagePart.GetStream(FileMode mode, FileAccess access)
   en System.IO.Packaging.PackWebResponse.CachedResponse.GetResponseStream()
   en System.IO.Packaging.PackWebResponse.GetResponseStream()
   en System.IO.Packaging.PackWebResponse.get_ContentType()
   en MS.Internal.WpfWebRequestHelper.GetContentType(WebResponse response)
   en MS.Internal.WpfWebRequestHelper.GetResponseStream(WebRequest request, ContentType& contentType)
   en System.Windows.ResourceDictionary.set_Source(Uri value)
   en System.Windows.Baml2006.WpfSharedBamlSchemaContext.<>c.<Create_BamlProperty_ResourceDictionary_Source>b__342_0(Object target, Object value)
   en System.Windows.Baml2006.WpfKnownMemberInvoker.SetValue(Object instance, Object value)
   en MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetValue(XamlMember member, Object obj, Object value)
   en MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetValue(Object inst, XamlMember property, Object value)]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.2.8.9097</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>3082</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DESKTOP-NLEAU76\JESUS</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-NLEAU76</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>67011808 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
Reply
  • 0 in reply to Paul

    Hi Paul, I have already solved the problem with mt enhanced microsoft plugin, now it is when clicking on Trados to enter in the app store to see which plugins are installed and which can I install, Trados shuts down with this error:

    Fullscreen 7853.sdlerror-20211115-18h21m56s.sdlerror.xml Download 
    <SDLErrorDetails time="15/11/2021 18:22:02">
  <ErrorMessage>Se produjo una excepción al establecer la propiedad 'System.Windows.ResourceDictionary.Source'.</ErrorMessage>
  <Exception>
    <Type>System.Windows.Markup.XamlParseException, PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35</Type>
    <LineNumber>0</LineNumber>
    <LinePosition>0</LinePosition>
    <UidContext />
    <NameContext />
    <HelpLink />
    <Source>PresentationFramework</Source>
    <HResult>-2146233087</HResult>
    <StackTrace><![CDATA[   en System.Windows.FrameworkTemplate.LoadTemplateXaml(XamlReader templateReader, XamlObjectWriter currentWriter)
   en System.Windows.FrameworkTemplate.LoadTemplateXaml(XamlObjectWriter objectWriter)
   en System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(DependencyObject container, IComponentConnector componentConnector, IStyleConnector styleConnector, List`1 affectedChildren, UncommonField`1 templatedNonFeChildrenField)
   en System.Windows.FrameworkTemplate.LoadContent(DependencyObject container, List`1 affectedChildren)
   en System.Windows.StyleHelper.ApplyTemplateContent(UncommonField`1 dataField, DependencyObject container, FrameworkElementFactory templateRoot, Int32 lastChildIndex, HybridDictionary childIndexFromChildID, FrameworkTemplate frameworkTemplate)
   en System.Windows.FrameworkTemplate.ApplyTemplateContent(UncommonField`1 templateDataField, FrameworkElement container)
   en System.Windows.FrameworkElement.ApplyTemplate()
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Controls.Control.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Controls.DockPanel.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
   en System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV, Boolean& hasDesiredSizeUChanged)
   en System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV)
   en System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
   en System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Documents.AdornerDecorator.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Controls.Grid.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Controls.Border.MeasureOverride(Size constraint)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.Window.MeasureOverrideHelper(Size constraint)
   en System.Windows.Window.MeasureOverride(Size availableSize)
   en System.Windows.FrameworkElement.MeasureCore(Size availableSize)
   en System.Windows.UIElement.Measure(Size availableSize)
   en System.Windows.ContextLayoutManager.UpdateLayout()
   en System.Windows.ContextLayoutManager.UpdateLayoutCallback(Object arg)
   en System.Windows.Media.MediaContext.InvokeOnRenderCallback.DoWork()
   en System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   en System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   en System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   en System.Windows.Threading.DispatcherOperation.InvokeImpl()
   en System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   en MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
   en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   en MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
   en System.Windows.Threading.DispatcherOperation.Invoke()
   en System.Windows.Threading.Dispatcher.ProcessQueue()
   en System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   en MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   en MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   en System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   en MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   en System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   en System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   en System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   en System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   en Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
    <InnerException>
      <Type>System.IO.IOException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <HelpLink />
      <Source>PresentationFramework</Source>
      <HResult>-2146232800</HResult>
      <StackTrace><![CDATA[   en MS.Internal.AppModel.ResourcePart.GetStreamCore(FileMode mode, FileAccess access)
   en System.IO.Packaging.PackagePart.GetStream(FileMode mode, FileAccess access)
   en System.IO.Packaging.PackWebResponse.CachedResponse.GetResponseStream()
   en System.IO.Packaging.PackWebResponse.GetResponseStream()
   en System.IO.Packaging.PackWebResponse.get_ContentType()
   en MS.Internal.WpfWebRequestHelper.GetContentType(WebResponse response)
   en MS.Internal.WpfWebRequestHelper.GetResponseStream(WebRequest request, ContentType& contentType)
   en System.Windows.ResourceDictionary.set_Source(Uri value)
   en System.Windows.Baml2006.WpfSharedBamlSchemaContext.<>c.<Create_BamlProperty_ResourceDictionary_Source>b__342_0(Object target, Object value)
   en System.Windows.Baml2006.WpfKnownMemberInvoker.SetValue(Object instance, Object value)
   en MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetValue(XamlMember member, Object obj, Object value)
   en MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetValue(Object inst, XamlMember property, Object value)]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.2.8.9097</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>3082</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DESKTOP-NLEAU76\JESUS</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-NLEAU76</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>67011808 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
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