Sanne Edmonson

For the first error, when importing your TM.

We need a bit more clarity around the full error details.

You can do this by exposing the "Show Error Details" at the bottom right.

Do let me know what the full error says as I am wondering if this article could be related:https://gateway.sdl.com/apex/communityknowledge?articleName=000001103

With regards to your inability to save target as. 

Please can you access the advice given here: https://gateway.sdl.com/apex/communityknowledge?articleName=000005759

Looking forward to your feedback

Lyds

Hi Lyds!

Thank you for helping me. The error details are the following: "No TM Service import running". Do you know what that's about?

I'm going to follow the instructions you sent me regarding saving and will be looking forward to hearing back from you about my import problem - thank you again!

Sanne Edmonson in a manner you deem appropriate, please share an example TMX with me 

I've sent you a private message

For the purpose of anyone who may need this advice.

Sanne Edmonson was importing 4 TMX files (size ranging from 90 through to 1800+ T's) into an existing TM which had over 300000 TU's.
Import was relying on standard import options.

When we created individual TM's and imported the TMX files accordingly, they worked error free. It told me nothing was wrong with the TMX files.
We then ran second, third imports but changed the default settings and asked Studio to keep most recent. We then tested with 2 TMX files. Only a few got imported in due to them being newer, where as the bulk of the TU's got ignored. 

We where then sure that these TMX files had no new/relevant translations compared to what she had already in her TM.

Sanne Edmonson, please do keep this link at hand as your TM's are large (optimal size recommendation) and they may need maintaining before or during your translation services: https://gateway.sdl.com/apex/communityknowledge?articleName=000004791

Hope you can continue with confidence 

Lyds

Hi Lyds,

Thank you very much for helping me with this problem and what a good idea to post our (mostly your!) findings here! Thank you again for taking the time to assist me and explaining your thought processes along the way so someone new to this program could learn and understand.

:-) Sanne

Just to the wider community knows. While we found a workaround other instances of this issue was reported. Issue raised with development is CRQ 27102 

Dear Lydia,

I was interested to come across this thread as I am having a similar problem when importing TMX files into an empty TM. I am using Trados Studio 2021 and this error did not appear prior to updating to SR2 16.2.8.9097 I cannot import anything at all now! Could you possibly share the other workarounds with me please?

Hey SK , I think this over laps with this thread here:community.rws.com/.../error-when-importing-tmx-files-into-an-empty-tm-in-trados-studio-2021-after-updating-to-sr2

Please let me know if I can do more for you

Lyds