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Since we have installed Studio 2021, we receive an error message each time we close the application. Any hints as to why this might be the case?
Since we have installed Studio 2021, we receive an error message each time we close the application. Any hints as to why this might be the case?
I would suggest:
Check your windows updates as it can cause a wide variety of issues as described here https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0036764 and here https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032954
If the problem persists then I trust a repair/refresh of Studio will work. In order to do this appropriately please follow the steps outlined here: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
If that still does not work, then I could see if security/ anti virus is causing you issues, but I wont want to go down that route just yet.
Do let me know how you get on?
Lyds
Oana Nagy | Developer Experience | QA Engineer | RWS Group
I would suggest:
Check your windows updates as it can cause a wide variety of issues as described here https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0036764 and here https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032954
If the problem persists then I trust a repair/refresh of Studio will work. In order to do this appropriately please follow the steps outlined here: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
If that still does not work, then I could see if security/ anti virus is causing you issues, but I wont want to go down that route just yet.
Do let me know how you get on?
Lyds
Oana Nagy | Developer Experience | QA Engineer | RWS Group
