Alide Folz

You are not sharing enough information to be able to answer this.  If some functions are not working please ask yourself these questions:

- what kind of project do I have?

- where did I create the project?

- if it was created in the cloud have I downloaded it to Studio yet?

Then tell us what you have discovered if this doesn't answer the questions for you.  It's not enough to blame the software for everything if you won't investigate the problem a little and only then tell us why you think it is the software.

Die Fehlermeldung ist unter

Case No. 00640975 - SR2 Trados Professional: Projekt-Wandlung lokal in ein Cloud-Projekt: Fehlermeldung [ ref:_00D30NkM._5004X1cLhLn:ref ] gemeldet und in der Bearbeitung.

1. lokales Projekt soll in Cloud gespeichert werden (Anmerkung: dies hat nur bei einem Projekt geklappt, bei folgenden: Fehlanzeige) 

2. Projekt sollte von einem lokalen Projekt erstellt werden (keine Vorlage)

Ihre Anmerkung zu Beschuldigungen nehme ich mittlerweile nicht erst.

Meine Software muss, auch nach einem SR2 Update, einwandfrei funktionieren. 

Da es hier um eine Software handelt, die interaktiv, mal in Cloud, mal lokal, arbeitet, ist davon auszugehen, dass die Fehler nicht von mir stammen können. Ich programmiere nicht und bin auch kein Testmedium.

Was sagt dazu die Entwicklerabteilung?

Alide Folz

Alide Folz said:

Case No. 00640975

ok - thank you.  That provides us with more context to your question.  Please note that this is a free community and not technical support so we do not, and cannot, refer to the technical support database for every post that someone raises here and search for whether or not they have spoken to support before.  If you need that kind of support you will need to take out a support contract and then you will have full ability to refer back to support cases and discuss anything you like with full engagement directly to the support teams... also in your language.

I have just checked the support database and can see that the support team replied to you yesterday asking you for information to help them to continue working with you.  I suggest you continue working with them to resolve your problem because two different discussions in two different places without all the context won't help you resolve this.

I'm closing this thread and tagging Dragos Sancraian so he is aware you seem to be using the community to reply to his requests for information.

Alide Folz

Alide Folz said:

Case No. 00640975

ok - thank you.  That provides us with more context to your question.  Please note that this is a free community and not technical support so we do not, and cannot, refer to the technical support database for every post that someone raises here and search for whether or not they have spoken to support before.  If you need that kind of support you will need to take out a support contract and then you will have full ability to refer back to support cases and discuss anything you like with full engagement directly to the support teams... also in your language.

I have just checked the support database and can see that the support team replied to you yesterday asking you for information to help them to continue working with you.  I suggest you continue working with them to resolve your problem because two different discussions in two different places without all the context won't help you resolve this.

I'm closing this thread and tagging Dragos Sancraian so he is aware you seem to be using the community to reply to his requests for information.