I just upgraded to studio 2021 freelance and cannot save my file nor update the TM of the current project.

Question

Hi All, 
 I get.... Kan een gedeelte van het pad C:\Users\pijki\AppData\Local\Temp\SDLTempFileRegen\sdlxliff_2b5d3bb2-2552-42e7-8368-be75c08b223a.tmp niet vinden. 
 That means' a part of the path not found' ( in Dutch) A whole day's worth of translation is visible on the right hand side of editor but if I open the TM none of it is there. I am afraid to close Studio and find everything lost. I read that antivirus programme may have deleted a temp file but my Norton doesn't seem to do this. 
 In the editor window it shows I have completed the translation and I verified it without any problems coming up but now that I want to close it and create a return package I get this message.. 
 
 The directory it is looking for doesn't exist. In the temp folder there is a folder 'SDLTempFileManager' but not 'SDLTempFileRegen' 
 I'm going nuts. 
 Can anyone help please??

Lydia Simplicio · Answer

Darren Flynn Just a point to help ease the stress you must be under. As long as your translation is in the SDLXLIFF file - we can update your TM at a later time. 
 But to try see whats going on here please can you try the advice given here: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395 
 Often reviewing these xml files help solve many issues: But failing that, there is additiona advice about repairing Studio. 
 
 BaseSettings.xml 
 Plugincache.xml 
 UserSettings.xml 
 
 But failing that, there is additional advice about repairing Studio 
 Looking forward to your confirmation and if required I would be more than happy to continue supporting you 
 Lyds

Angela Sigee · Answer

I had this several times in the past months. For me the root of the problem comes from ccleaner deleting the temporary folder "SDLTempFileRegen". 
 If this or similar is also the case for you then an easy fix is recreating the folder:- Go to %temp% and create a folder named "SDLTempFileRegen". You then will be able to save your file again.

Angela Sigee · Answer

Hi Helena Barrio Herrero 
 It's the same here: evertime ccleaner runs it deletes the folder. Unfortunatley I can't exclude it. 
 My solution is a simple .BAT file which creates that folder. For convenience I pinned it to Start. 
 This is how you can create the .bat file: 
 
 Open Notepad 
 Copy / paste in " mkdir %temp%\SDLTempFileRegen " (without quotes) 
 Save the file somewhere (eg. as CreateSDLTempFileRegen .bat ). You can name it anything but you should leave the .bat extension 
 
 When you double click on it in Explorer you might briefly see a Cmd window pop up and vanish. Since it is just 1 command it goes really fast. Anyhow, it should create the SDLTempFileRegen folder. If not then you are most likely missing the path definion of %temp% in your Environment. Then you can either replace %temp% in your .bat file or add it to your paths ( https://www.google.com/search?q=add+environment+variable ).

Trados Studio > 1. Trados Studio

I just upgraded to studio 2021 freelance and cannot save my file nor update the TM of the current project.