Correction: the source file is a txt Notepad file...

Hi Neil Morrison

I suppose what is concerning you is that the data isn't saved in the TM either? Are you confirming segments as you translate with the appropriate settings in place to ensure TM's update on the fly?

The settings would be:

1. TM enabled for update
2. File - Options - Editor - Automation and enable: Update translation Memory

As you may have seen in other posts, I reckon you would need to follow the advice from here: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034155
If you want, you can share the file with in a manner you deem safe and secure and I can try look into it for you also.

The goal would be to fix your file - so your translated segments can be retained.

In the meantime, I wonder if you have any autosaved versions you can fall back on?
AutoSaved files can be seen here: C:\Users\[user name]\Documents\Studio 2021\AutoSave

Lyds 

Hi Lydia!

Thanks so much for your reply. Yes, all the segments were confirmed and AutoSave was on (although I'm not able to find any Autosaved files anywhere..?). I'm going to try to fix this now.

It's just so weird how 15% of the data was saved in the TM.

So do you reckon this is a fault with the source file (a txt file)?

Best,

Neil

Hey Neil Morrison

A few points.

When replying please use @ then my name so Im tagged and notified. Otherwise I may miss your update.

In all my experience with this software years +, source file has had no impact on TM's ability to save TU.

Corrupt sdlxliff is another story, but then the data was in the TM so a pre-translate was always an option.
Happy to take a look at your file if you are willing to share it with me.

Lyds

Hey Lydia Simplicio

Thanks but I'm not able to share the file for confidentiality reasons. Everything seemed to be saving fine as I was going along, and then right at the end when I was finished, it crashed and I somehow lost 85% of the data in the TM.

So who knows, maybe it's actually a problem with my laptop or something....

So you think there's no way the data in the corrupted xliff file can be retrieved?

Best,

Neil

Neil Morrison have you tried looking at article  https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034155

Hey Lydia Simplicio

I really appreciate your help and suggestions. Unfortunately, it turned out nothing could be done to open the corrupted xliff, and 11,000 words were irretrievably wiped from the TM. I ended up having to translate it again (which wasn't much fun). I guess it's just one of those inexplicable glitches...

Best,

Neil