Hi Sumie Murata,

It seems to me that there is an issue coming from the internal settings of the date and time of your system.

Please can you check that the current date and time are set correctly to reflect the present day and ensure the clock is synchronized with your timezone?

In addition, please also follow the steps provided in the article to solve the issue:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0030712

Hope it helps!

Regards,

Hi Sumie Murata,

It seems to me that there is an issue coming from the internal settings of the date and time of your system.

Please can you check that the current date and time are set correctly to reflect the present day and ensure the clock is synchronized with your timezone?

In addition, please also follow the steps provided in the article to solve the issue:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0030712

Hope it helps!

Regards,

Hi Ona Nagy,

As you indicated, it was for the setting of the time form of my system.

I've set the clock  to display with the Japanese calendar.

So I changed it to the Western calendar, then a memory was created successfully.

Such a helpful advice, thank you very much!!

Kind regards,