Hello Anthony Ezeanya

Thank you for your post.

Please allow for me to clarify what I do understand as there are parts that require further clarification so that I can continue to support you.

What I understand is:

• You have upgraded from 2017 to 2021 
• You also have Trados Live as part of 2021
• You want access to your 2017 projects

What I don't fully understand is:

1. Did you migrate your termbase and TM to Trados Live?
2. Where are you creating your projects, in Studio or Trados Live?
3. Are you getting an error when trying to access documents translated previously in 2017?
4. Are you wanting to access your 2017 projects because they were not completed yet or because of features like Perfect Match perhaps 

The last question is important as I am trying to understand when you say

Anthony Ezeanya said:

Studio 2021 does not always bring up the previous documents we had translated back in Studio 2017.

Therefore the reason why you want the 2017 and what workflow / steps you are taking is important given you are implying it does sometimes work but not always.

In the meantime what I can clarify is:

• All 2017 projects remain untouched when upgrading to 2021
• Their state would not have been changed and can be accessed locally based on where you saved them (local path)
• When upgrading to 2021 the projects pane would appear empty, but once again you can browse back to the 2017 project path to reopen your projects

Looking forward to your clarifications 

Lyds

Further reply

i do not use trados live i do not know how to use it.

and I did not try to look at previous translated file. It is about a new file. Thanks 

Hi Heon Jin Park - not sure if your updates to this post was done "in error" as I think you may have updated the wrong post. 
This one is yours: community.rws.com/.../letters-in-the-target-segment-are-broken-when-trying-to-make-translation

Hi Heon Jin Park - not sure if your updates to this post was done "in error" as I think you may have updated the wrong post. 
This one is yours: community.rws.com/.../letters-in-the-target-segment-are-broken-when-trying-to-make-translation