I had to reset my RWS ID password and have not received a reset email. However, i was able to reset it for the Support Community. I then tried to log in to my RWS account but can't use the Password to log into my RWS main account.
I sent an email to support, if this post is in the wrong place don't hesitate to let me know! I'd like to get this settled before I return to work.
Kind regards!
I sent an email to support
If you have a support contract then that was the right thing to do. I'm sure they'll help you tomorrow, if not today.
Paul Filkin | RWS Group
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Thanks! I eventually was able to access my RWS account
https://oos.sdl.com/asp/products/ssl/account/Default.asp
and change the password, which is what I really need so I can get downloads. But I don't understand why my RWS ID doesn't work at https://www.rws.com/
can I log into Language Cloud on Trados?
I'm sure support will help me out. Thanks again for your time. Happy Holidays!
Thanks! I eventually was able to access my RWS account
https://oos.sdl.com/asp/products/ssl/account/Default.asp
and change the password, which is what I really need so I can get downloads. But I don't understand why my RWS ID doesn't work at https://www.rws.com/
can I log into Language Cloud on Trados?
I'm sure support will help me out. Thanks again for your time. Happy Holidays!
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