Error message "Der angeforderte Wert type konnte nicht gefunden werden." when trying to confirm and move to the next segment with segments from PowerPoint 365

Question

I am currently translating a PowerPoint 365 presentation from German to English in Trados Studio 2021 SR2 - 16.2.9.9198. On five segments, I'm getting the error message "Der angeforderte Wert type konnte nicht gefunden werden." ("The requested value type could not be found.") when trying to use the function "Confirm and go to the next unconfirmed segment". Trados refuses to confirm and when using the shortcut key Alt+Add, Trados crashes with some of the segments. As a work around, I can manually set the segments to "Translated".

Until now, I haven't encoutered this problem. What could be the cause of this error message?

Elisa Maxim · Answer

Hi Kirsten Brettschneider 
 Thank you for contacting us! 
 The issue is caused by corrupted terms in the termbase. Please recreate your termbase as indicated at this link https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0029533 
 For details please also see: 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037064 
 Hope this helps. 
 Kind regards, 
 Elisa

Trados Studio > 1. Trados Studio

Error message "Der angeforderte Wert type konnte nicht gefunden werden." when trying to confirm and move to the next segment with segments from PowerPoint 365