we are experiencing some trouble with the translations of our files, especifically with DeepL We do all the steps as we normally have but now when it gets to the end of the translation the text doesn´t get translated, we get this error

Trados Studio screenshot showing an error message 'Se ha producido un problema al traducir. Consulta la ventana Mensajes para obtener m s informaci n.' with untranslated text in the background.



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[edited by: Trados AI at 5:43 AM (GMT 0) on 29 Feb 2024]
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  • Please make sure you have the latest version of the DeepL plugin and your Studio is fully updated. Then check, if you API key for DeepL has been entered correctly. The easiest way to check is to remove DeepL from the project, restart Studio and add DeepL again. If the key is wrong, you will not be able to add DeepL and will need to replace the key.

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    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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  • Please make sure you have the latest version of the DeepL plugin and your Studio is fully updated. Then check, if you API key for DeepL has been entered correctly. The easiest way to check is to remove DeepL from the project, restart Studio and add DeepL again. If the key is wrong, you will not be able to add DeepL and will need to replace the key.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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