An Supportteam:
Kann mir einer erklären, aus welchem Grund mir die BatchTasks auf dieses Format zurückgesetzt werden.
Wenn ich in keiner GroupShare arbeite, so darf so etwas nicht passieren.
Hat man mir mit meiner Lizenz eine virtuelle Maschine verpasst?
Ich warte auf eine Erklärung!
Warum muss ich ihre Community mit meinen Beiträgen beglücken. Will man etwa, dass ich einen persönlichen Supportvertrag abschließe?
An Supportteam:
We are not the support team. This is a free community for all users to discuss things and get help from our peers. There is no guarantee of support at all.
Ich warte auf eine Erklärung!
It could be a long wait! You have never answered any of our questions about you working with GroupShare. Why do you keep bringing GroupShare up?
Hat man mir mit meiner Lizenz eine virtuelle Maschine verpasst?
Please explain what you mean by this?
Warum muss ich ihre Community mit meinen Beiträgen beglücken. Will man etwa, dass ich einen persönlichen Supportvertrag abschließe?
You already have a support contract. Why don't you use it?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
An Supportteam:
We are not the support team. This is a free community for all users to discuss things and get help from our peers. There is no guarantee of support at all.
Ich warte auf eine Erklärung!
It could be a long wait! You have never answered any of our questions about you working with GroupShare. Why do you keep bringing GroupShare up?
Hat man mir mit meiner Lizenz eine virtuelle Maschine verpasst?
Please explain what you mean by this?
Warum muss ich ihre Community mit meinen Beiträgen beglücken. Will man etwa, dass ich einen persönlichen Supportvertrag abschließe?
You already have a support contract. Why don't you use it?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
You already have a support contract. Why don't you use it?
Sie müssen ja mehr wissen als ich. Wenn ich mich in diesem Format (Community), so heißt das doch nicht automatisch Supportvertrag. Oder? Gentelman.
This community is not the same as technical support. You have a technical support contract which you can access here:
Just login there:
Then you will be able to create a support case. You know that you have this because I emailed you personally about this in November last year.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Den habe ich nicht. Der Fehler kommt nicht von mir, sondern von ihrer Software.
Sie können dem Support eine Nachricht kommen lassen. Ich gehe davon aus, dass auch das Supportteam gelegentlich für die Posts ihrer Anwender interessiert.
Das wäre sehr nett.
I have just checked with the support team and they have verified that your account should be working. They were able to validate this by logging as you. This screenshot is just the top part of the form you will be presented with when logging in and creating a case:
They also recommend doing this for the first time (when logging the first Case):
If problems still occur, you should try a different browser or an incognito version of the current browser (as additional issues can be caused by cookies/cache, etc. …)
But you definitely have a support account and you should definitely be using it.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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