When connecting to Trados GroupShare server via HTTPS, the following error displays 1 week:

There was a communications or connection error. Please check that your server connection settings, network and internet connections etc.

Question

Hello, 
 
 I am using Studio 2017 and have been advised that the TLS 1.0 certificate has been desactivated but Studio 2017 does not support the later TLS versions. 
 I have been following the below procedure to solve this issue but still : 
 1. Close Trados Studio 2. Go to registries at HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319 3. Add a new DWORD Value with Value Name SystemDefaultTlsVersions and Value data : 1 
 4. Open Trados Studio and go to File>Setup> Servers and attempt a new connection to the server via HTTPS (port 443) 
 
 Which I did, but am still stuck... 
 Can you help ? 
 Thank you 
 Eve

Oana Nagy · Answer

Hi Evelyne Pradines - I believe this is article can help you https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039038 Lyds

Trados Studio > 1. Trados Studio

When connecting to Trados GroupShare server via HTTPS, the following error displays 1 week: There was a communications or connection error. Please check that your server connection settings, network and internet connections etc.