<SDLErrorDetails time="04.03.2022 12:24:29">
  <ErrorMessage>An item with the same key has already been added.</ErrorMessage>
  <Exception>
    <Type>System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ParamName />
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2147024809</HResult>
    <StackTrace><![CDATA[   at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Word.Context.FootnoteParserContext.AddStandardFootnoteReference()
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Word.Routes.Parser.FootnoteAndEndnoteRefRoute.SetClassVariables(Entity entity)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Word.Routes.Parser.FootnoteAndEndnoteRefRoute.Handle(Entity entity)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Word.Routes.Parser.WordDispatchRoute.Handle(Entity entity)
   at lambda_method(Closure , IMessage )
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Core.Infrastructure.Dispatcher.Publish(IMessage message)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Core.Services.ParserService.Publish(Entity parsedEntity)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Core.Services.ParserService.Parse()
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Core.Parser.DocumentParser.Parse()
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Word.Services.FootnoteAndEndnotes.FootnoteAndEndnoteFileProcessorService.Process(AbstractBilingualContentHandler abstractBilingualContentHandler, String fileName)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Word.Routes.Parser.FootnoteReferenceRoute.Handle(Entity entity)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Word.Routes.Parser.WordDispatchRoute.Handle(Entity entity)
   at lambda_method(Closure , IMessage )
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Core.Infrastructure.Dispatcher.Publish(IMessage message)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Core.Services.ParserService.Publish(Entity parsedEntity)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Core.Services.ParserService.Parse()
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Core.Parser.DocumentParser.Parse()
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Word.Parser.DocxParser.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
   at Sdl.ProjectApi.AutomaticTasks.Conversion.ConversionTask.ProcessFile(IExecutingTaskFile executingTaskFile)
   at Sdl.ProjectApi.AutomaticTasks.AbstractFileLevelAutomaticTaskImplementation.Execute()]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.3.4096</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1031</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>******************</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>*******</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16633160 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Here is the error file

Have you tried to reset all file types in any of your project templates and using this for creating the project in question?

Thanks for the tip Jerzy Czopik - I have and it is still not working. Have now also reset SDL Studio 2021 and this one file seems to be causing the problem still.

Thanks for the tip Jerzy Czopik - I have and it is still not working. Have now also reset SDL Studio 2021 and this one file seems to be causing the problem still.

Michael Bailey

Perhaps the solution is to divide and conquer... at least in terms of getting to the root of the problem.  Split the file, test each half and then repeat with the failed half.  Repeat this until you are able to identify something in the file causing the problem or maybe a sentence or a paragraph that you could omit and finish manually outside of Trados Studio.

It's normally pretty fast to do this, but you could also share the file and we can take a look?  If we can repro we can also log a bug.

Paul

I'm pursuing the divide and conquer route at the moment and have also just managed to get the document to work by copying all the text into Notepad++ and then back into a fresh Word document (loses the formatting, but that is only secondary in terms of importance now!).

I have a little macro for Word that carves up documents into chunks of 500 words that I was about to let loose on it!

Michael Bailey

Michael Bailey said:

I have a little macro for Word that carves up documents into chunks of 500 words that I was about to let loose on it!

Interesting approach... I'd stick with the simple manually splitting.  It's remarkably quick no matter the size of the original document.

Divide and Conquer revealed that the offending item was an circular footnote (The offending item is highlighted and duly escorted out of the document!) Case dismissed!