Google API Key error

Question

Suddenly today, without having made any change to our set up, we are getting an error message that "The API Key you have entered cannot be validated with Google". 
 I have checked Google Cloud. The API Kay has not changed and we are up to date with our payments. 
 I have downloaded the Google API Validator from the SDL Appstore and it has confirmed that our API Key is valid. So it appears there is nothing wrong on the Google side of the equation. 
 Not sure what to try next. 
 We've left it for an hour supposing it was just a temporary glitch on the Trados side of things, but we're still getting the same error. 
 Anyone with any suggestions?

Oana Nagy · Answer

Hi David Wright , 
 Please remove the plugin from these paths (if you have Studio 2021): 
 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages\ c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Unpacked\ c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\16\Plugins\Packages\ c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\16\Plugins\Unpacked\ c:\ProgramData\SDL\SDL Trados Studio\16\Plugins\Packages\ c:\ProgramData\SDL\SDL Trados Studio\16\Plugins\Unpacked\ 
 After that, add it again and check if it works as expected. 
 Hope it helps

Trados Studio > 1. Trados Studio

Google API Key error