Hi, my computer crashed and I cannot deactivate license through Trados.
I tried both "deactivate offline" and "reset license", but no luck. What else I can do?

Hi, my computer crashed and I cannot deactivate license through Trados.
I tried both "deactivate offline" and "reset license", but no luck. What else I can do?
Tomomi Adachi We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00679131 .