Cannot deactivate Studio 2019 license

Question

Is there a server issue at the moment preventing users to deactivate a license from within their own account. As reseller I have tried to do this on behalf of a customer, but then run into this error:

Ana-Loredana Gabur · Answer

Edwin de Klerk We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00679917 .

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Cannot deactivate Studio 2019 license