Issues with Language Weaver Cloud

Hello,
I am trying to add Language Weaver Cloud to a project in Trados. I select Language Weaver Cloud from the "Use" dropdown in the Translation Resources section of creating a new project and see a window with the language pair (Eng>Ita) as well as model and LW dictionary. When I click OK, a message appears saying that a model should be selected for the language pair Eng>Ita, but there are no models available under the model dropdown.

When I click OK to that message, I get a message saying "'Language Weaver Cloud' provider does not support any language pair in the project" and I see that Language Weaver Cloud has not been activated in the project. With the previous MT in Studio (SDL Language Cloud) I had no issues and of course it is impossible that this language pair isn't available in the tool.

I am using Trados 2021 SR2, on Windows 10. I have a free Language Weaver Cloud subscription (and cannot add a paid subscription). Can anyone help?

Thank you,
Daniela

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