We purchased two licenses two years ago, and the employees who subsequently used them left without deactivating in time. At present, both licenses are in use. Clicking reset license will only report an error. How to deal with it? There are urgent work to deal with at present.
Hope to reply as soon as possible, thank you!
Ting wang We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00681878 .
Hello, I have the same problem. I am trying to activate my license on my PC, but I got an error saying "could not connect to the activation server". When trying to reset my license on my own through your website, I got the same error reported by the previous user. Could you please reset my license for me, please? I need to start working NOW with the licensed product I paid for.
Hello, I have the same problem. I am trying to activate my license on my PC, but I got an error saying "could not connect to the activation server". When trying to reset my license on my own through your website, I got the same error reported by the previous user. Could you please reset my license for me, please? I need to start working NOW with the licensed product I paid for.
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