Working on documents in the online editor appears to be very slow. The typing takes 2-3 seconds to appear, and the editor get stuck very often, I then need to log out and in again. May my connection speed be the cause of the problem (around 20 Mbps)?
Thanks in advance for your help!!
Eva Glesser
Has this issue corrected itself?
If not, I would change browsers to see if its browser related.
If yes, then do things like clear cache and check exceptions.
Lyds
Oana Nagy | RWS Group
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Thanks Lydia! However, the issue did not correct itself, and I tried all different bowsers, nothing changes. I notice it has to do with the size of the segment. The bigger, the slower will be the online editor. Since I am translating legal texts, segment are usually big, that means probably the online editor is not for me. Quite a disappointment!
I did not understand however what you mean by "do things like clear cache and check exceptions". Could you give me some clarifications? Do you think it could help?
Thanks Lydia! However, the issue did not correct itself, and I tried all different bowsers, nothing changes. I notice it has to do with the size of the segment. The bigger, the slower will be the online editor. Since I am translating legal texts, segment are usually big, that means probably the online editor is not for me. Quite a disappointment!
I did not understand however what you mean by "do things like clear cache and check exceptions". Could you give me some clarifications? Do you think it could help?
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