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Translation memories settings Trados 2021

gabriella gentile

Error dialog box in Trados Studio stating 'Failed to create setting page' with options for Knowledge Base and Community.

I am trying to access translation memories settings but I get an error message as per screenshot attached. Why is that? Many thanks.

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[edited by: Trados AI at 7:10 AM (GMT 0) on 29 Feb 2024]
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    Hi

    Can you please do a reset of Studio according to the instructions here: Resetting Trados Studio to default state (sdl.com)

    Chances are big that this will solve your problem.
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  • 0 in reply to Walter Blaser

    Yes I tried but I still get the same error. Please find below the details from the log file:

    FATAL [2022-06-10 16:07:38,372] Sdl.Desktop.Platform.UnhandledException - Failed to create setting page.
    System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.TypeInitializationException: The type initializer for 'Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider.Api.WorldServerTranslationProvider' threw an exception. ---> System.TypeLoadException: Could not load type 'Sdl.Desktop.Logger.LoggerFactory' from assembly 'Sdl.Desktop.Logger, Version=16.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888'.
       at Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider.Api.WorldServerTranslationProvider..cctor()
       --- End of inner exception stack trace ---
       at Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider.WorldServerTranslationProviderWinFormsUI.SupportsTranslationProviderUri(Uri translationProviderUri)
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControlUtils.FileBasedProviderHelper.<>c__DisplayClass1_0.<IsProviderFileBasedTM>b__0(Uri pr)
       at System.Linq.Enumerable.Any[TSource](IEnumerable`1 source, Func`2 predicate)
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControlUtils.FileBasedProviderHelper.IsProviderFileBasedTM(ITranslationProviderWinFormsUI provider)
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControlUtils.DefaultUiStrategy.UpdateButtons()
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.UpdateUi()
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.RefreshUiStrategy()
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl..ctor()
       at Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPageControl.InitializeComponent()
       at Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPageControl..ctor()
       at Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPage..ctor()
       --- End of inner exception stack trace ---
       at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
       at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
       at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
       at System.Activator.CreateInstance[T]()
       at Sdl.Desktop.Platform.Settings.SettingsPageReference`1.Initialize()
       at Sdl.Desktop.Platform.Implementation.Settings.AbstractSettingsHost.EnsurePageInitialized(ISettingsPageReference r)
       at Sdl.Desktop.Platform.Implementation.Settings.AbstractSettingsHost.GetInitializedPage(ISettingsPageReference r)
       at Sdl.Desktop.Platform.WinForms.SettingsUIControl._tree_AfterActivate(Object sender, NodeEventArgs e)

    Please help me Slight smile
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  • 0 in reply to Walter Blaser

    Yes I tried but I still get the same error. Please find below the details from the log file:

    FATAL [2022-06-10 16:07:38,372] Sdl.Desktop.Platform.UnhandledException - Failed to create setting page.
    System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.TypeInitializationException: The type initializer for 'Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider.Api.WorldServerTranslationProvider' threw an exception. ---> System.TypeLoadException: Could not load type 'Sdl.Desktop.Logger.LoggerFactory' from assembly 'Sdl.Desktop.Logger, Version=16.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888'.
       at Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider.Api.WorldServerTranslationProvider..cctor()
       --- End of inner exception stack trace ---
       at Sdl.TranslationStudio.Plugins.WorldServerTranslationProvider.WorldServerTranslationProviderWinFormsUI.SupportsTranslationProviderUri(Uri translationProviderUri)
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControlUtils.FileBasedProviderHelper.<>c__DisplayClass1_0.<IsProviderFileBasedTM>b__0(Uri pr)
       at System.Linq.Enumerable.Any[TSource](IEnumerable`1 source, Func`2 predicate)
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControlUtils.FileBasedProviderHelper.IsProviderFileBasedTM(ITranslationProviderWinFormsUI provider)
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControlUtils.DefaultUiStrategy.UpdateButtons()
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.UpdateUi()
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.RefreshUiStrategy()
       at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl..ctor()
       at Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPageControl.InitializeComponent()
       at Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPageControl..ctor()
       at Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPage..ctor()
       --- End of inner exception stack trace ---
       at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
       at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
       at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
       at System.Activator.CreateInstance[T]()
       at Sdl.Desktop.Platform.Settings.SettingsPageReference`1.Initialize()
       at Sdl.Desktop.Platform.Implementation.Settings.AbstractSettingsHost.EnsurePageInitialized(ISettingsPageReference r)
       at Sdl.Desktop.Platform.Implementation.Settings.AbstractSettingsHost.GetInitializedPage(ISettingsPageReference r)
       at Sdl.Desktop.Platform.WinForms.SettingsUIControl._tree_AfterActivate(Object sender, NodeEventArgs e)

    Please help me Slight smile
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