• State Verified Answer
  • Replies 6 replies
  • Subscribers 433 subscribers
  • Views 2661 views
  • Users 0 members are here
Options

For the past 3 days, Studio 2011 crashes when I try to open a project. Studio has been working perfectly well for the past two years. I have tried removing and reinstalling. Same problem.

Marie Gagne

Do not understand. Studio just says : Windows will close this program.
Rate translation
×
Suggest better translation
×
Moderator UI
×
  • Get AI Suggestion
  • 0
    Any kind of project or a specific one? What happens, if you remove this project from the list and add it again?
    Does your list contain all the projects from the past? If so, remove them all, leaving only the few you are working on now.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

  • 0 in reply to Jerzy Czopik
    The problem is with all projects. Before deleting and reinstalling Studio 2011 and Multiterm 2011, I removed all the projects I was working on from Studio and from my computer, then I deleted Studio and Multiterm, then I reinstalled Studio and Multiterm, then I uploaded the projects again. So there were no projects either on Studio or on my computer.
  • 0 in reply to Marie Gagne
    Remove the settings files (*.xml) from here and try again:
    C:\Users\Username\AppData\Roaming\SDL\SDL Trados Studio\11.0.0.0

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

  • 0 in reply to Jerzy Czopik
    Can't find C:\Users\Username\AppData\Roaming\SDL\SDL Trados Studio\11.0.0.0; found C:\Users\Username\AppData\Roaming\SDL\SDL Trados Studio\10.0.0.0. There are BaseSettings, plugincache and UserSettings that are .xml files. Is that what you mean?
  • 0 in reply to Marie Gagne
    Yes that's what he meant.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Paul
    Hey! It worked! Still takes a long time (around 10 minutes) for a project, and then for a .sdlxliff file to open, but in the end Studio does not crash. Sincere thanks for your help! By the way, there is another .xml file under SDL Trados Studio; it's called Version Manager and is pratically non-existent (1 Ko). Would deleting it also accelerate the opening of files?