Hello,

whenever I try to import any type of file (sdlxliff, tmx, etc) into a TM, whether old or brand new and empty, created in Studio 2021 or past versions, I get the error "Import failed. The file could not be processed.".

Upgrading the TMs is not helping, repairing Studio did not help, nothing I have tried helps. This started after the last Studio 2021 update.

From what I have noticed, the Import function imports a number of segments before crashing, leaving the rest of the segments un-imported.

Details:

Trados Studio 2021 SR2 - 16.2.8.9097 / Trados Studio Professional

Error log:

<SDLErrorDetails time="22/7/2022 12:04:54 μμ">
  <ErrorMessage>Import failed. The file could not be processed.</ErrorMessage>
  <Exception>
    <Type>System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.TranslationStudio.TranslationMemoryManager</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.TranslationStudio.TranslationMemoryManager.ImportWizard.ImportJobRequest.Execute(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Implementation.Services.JobExecuter.Execute(JobData jobData)
   at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
    <InnerException>
      <Type>System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <ParamName />
      <HelpLink />
      <Source>Sdl.LanguagePlatform.TranslationMemoryApi</Source>
      <HResult>-2147024809</HResult>
      <StackTrace><![CDATA[   at Sdl.LanguagePlatform.TranslationMemoryApi.TranslationMemoryImporter.GetServerImportStatus()
   at Sdl.TranslationStudio.TranslationMemoryManager.ImportWizard.ImportJobRequest.WaitForServerImportToFinish()
   at Sdl.TranslationStudio.TranslationMemoryManager.ImportWizard.ImportJobRequest.Execute(IJobExecutionContext context)]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.2.8.9097</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1253</CodePage>
    <LoggedOnUser>WRC\User</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>WRC</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>33175408 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Any ideas what might help?