Hi Ingrid Fischer 

What I suspect is 1 of 2 things.

1. Make sure your MultiTerm version is the same as Trados Studio.

2. Review / experiment where your termbase is located. 
Does it have a network associated to the location or part of 3rd party synch tools like DropBox/OneDrive or is it local to your machine.

This is a good article to review: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038785

Have a good day

Lyds

Hi Lydia,

Thank you for your answer :)

Here are mine:

1/ I am not sure how to check that. I don't have a distinct Multiterm software. Searching my computer, the main fonctionnalities seem to be build-in with Trados Studio. Las update-check was yesterday.

2/ The termbase is a file saved on my own computer. I have created it myself on that same computer.

Another input that might be important:

1/ up until now, it has always worked perfectly.

2/ when I launch a project with this termbase, it works fine... and then suddenly stops delivering suggestions along the work.

3/ there is no error message, no sign whatsoever that anything is amiss. It remains open and I can still search for terms in the termbase (they are displayed corrected when searched for). But the termbase recognition doesn't work anymore.

I thought maybe the base is simply too big? (+17.000 terms).

Have you ever experienced something like that?

Ingrid

Hi Lydia,

Thank you for your answer :)

Here are mine:

1/ I am not sure how to check that. I don't have a distinct Multiterm software. Searching my computer, the main fonctionnalities seem to be build-in with Trados Studio. Las update-check was yesterday.

2/ The termbase is a file saved on my own computer. I have created it myself on that same computer.

Another input that might be important:

1/ up until now, it has always worked perfectly.

2/ when I launch a project with this termbase, it works fine... and then suddenly stops delivering suggestions along the work.

3/ there is no error message, no sign whatsoever that anything is amiss. It remains open and I can still search for terms in the termbase (they are displayed corrected when searched for). But the termbase recognition doesn't work anymore.

I thought maybe the base is simply too big? (+17.000 terms).

Have you ever experienced something like that?

Ingrid

 Ingrid Fischer , thank you for replying 

Would you please log into your customer account: https://www.rws.com/login/

Under Downloads, download MultiTerm

Once downloaded and installed please follow the advice given here: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0025481

I think with such a large termbase (which is fine) you would benefit from having MultiTerm which will help you manage and maintain your termbase.

Lyds

Hi Lydia and thanks for your patience

I just completed the process with the termbase. Everything went well and it seems to have fixed some issues. Most terms were recognized and reorganized.

The termbase seems to work properly, but it's hard to tell for sure as it used to stop working along the way (most often after I added or changed some term). So I'll know when I next have to use this specific termbase ;)

Thank you for the interesting and useful advice anyway! I just learn yet another function of this very comprehensive suite

Ingrid 

Wonderful Ingrid Fischer