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Hi,
My old harddisk broke down and I need to move my license to my new harddisk. I've tried to reset my license via the RWS Account, but I only get error messages when trying.
Can you please help?
Thank you in advance!
Best regards,
Jennie
Hi,
My old harddisk broke down and I need to move my license to my new harddisk. I've tried to reset my license via the RWS Account, but I only get error messages when trying.
Can you please help?
Thank you in advance!
Best regards,
Jennie
Jennie Öhman We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00701241 .
Thank you very much - I look forward to hearing from the support team!
Best regards,
Jennie
