Fail to save biligual bilingual as: could not find a part of the path - Studio 2021

Dear Studio engineers/fellow linguists:

This error has happened 5 out of 10 times to our team members. Is there any way for us to get it fixed once and for all?

<SDLErrorDetails time="8/15/2022 2:54:18 PM">
  <ErrorMessage>Could not find a part of the path 'C:\Users\Jiawei Fu\AppData\Local\Temp\SDLTempFileRegen\sdlxliff_994f7eaa-c6e5-4cbc-a04c-8c0e10575ce8.tmp'.</ErrorMessage>
  <Exception>
    <Type>System.IO.DirectoryNotFoundException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2147024893</HResult>
    <StackTrace><![CDATA[   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
   at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
   at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileWriter.WriteSdlXliffToFile(String tempOutputFile)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileWriter.Complete()
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Complete()
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Complete()
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Complete()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.SaveBilingualImpl(String[] bilingualFilePaths, Boolean copy, IJobExecutionContext context, Boolean isAutoSaved)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.Save(IJobExecutionContext context)
   at Sdl.TranslationStudio.Api.Editor.SaveJobRequest.Execute(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Implementation.Services.JobExecuter.Execute(JobData jobData)
   at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.2.8.9097</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>ADS\Jiawei Fu</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>A-PF3MHRBH</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>33250360 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

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  •  

    One detail you might need to know is that our company uses Microsoft OneDrive. I have no tech background, but could that in anyway be causing this? 

    It could be related.  Trados Studio is a single user application and the projects and resources it works with are not designed to be shared unless you are working with GroupShare, or Trados Team/Enterprise for example.  With these applications the management of your files is properly controlled and intended to work in a server environment shared by many.

    Working with OneDrive your files are being synched all the time and not in a way that Trados Studio is aware of and the larger the files the more prone to problems it is.  In addition to this temporary files can get created to try and compensate for synch problems with OneDrive itself and this can also lead to problems for Trados Studio.

    Why don't you try working locally outside of OneDrive for a while and see if you still get these problems?  It may be you need to find another solution for backing up your files so it doesn't happen in real time, or adopt a different solution for working with your colleagues by using something designed for these purposes.

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