Can't find upgrade license codes

Question

According to my Order History, I purchased and have following upgrades, but can't find my licenses and activation codes for SDL Trados Studio 2015 Freelance and SDL Trados Studio 2017 Freelance in RWS Account >> Products & Plans >> LICENSES. Where can I find them?

Upgrade from SDL Trados Studio 2009 Freelance Plus to SDL Trados Studio 2011 Freelance Plus
Upgrade from SDL Trados Studio 2011 Freelance Plus to SDL Trados Studio 2014 Freelance Plus
Upgrade from SDL Trados Studio 2014 Freelance to SDL Trados Studio 2015 Freelance
Upgrade from SDL Trados Studio 2015 Freelance to SDL Trados Studio 2017 Freelance

Oana Nagy · Answer

Akio Yoshimura We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00704282 .

Oana Nagy | RWS Group

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Trados Studio > 1. Trados Studio

Can't find upgrade license codes