Hi Studio staff
I encountered the following error when trying to login my account with Studio 2022 after being kicked off suddenly when working with a project.
Please help me out. Thanks
I have the same problem here!
Do you have any solution yet? I have to deliver 14 files at 6 pm CET and no way to work!
Dear Customer,
This is to notify you that we have identified an issue with the RWS Language Cloud platform. The impact of this is that you may not be able to login.
This affects the following product offerings:
- Trados Enterprise
- Trados Live Team
- Trados Live Essential
We want to ensure you that RWS is treating this as our highest priority. Regular updates will be provided as the investigation continues.
Please accept our apologies for any inconvenience caused and thank you for your cooperation.
If you have any questions/concerns, please do not hesitate to contact us - https://gateway.rws.com
Kind regards,
RWS Support
Studio 2021 is not mentioned in the list and I am not working in the cloud either.
Same for me.
Same for me.
I guess this has something to do with a Google message I got on Monday saying my password was insecure because one of my products web pages was attacked and passwords revealed. I have to work and I am here sitting waiting for some solution that does not come since 9 am CET
Right now the service is back and login is successful.
Seems the login with desktop version was affected though which was not mentioned in the above email.
Hi Christen, you are totally right, thank you for your assistance and empathy.
Have a nice and productive day.
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