Hi Marica Lagarese ,

Marica Lagarese said:

when I click on" save as....."  the translated segments are no longer saved,

Do you mean File > Save or Save Target as?

The first option saves your work done in the Editor, while the second option only creates a target file with your translations, without saving your work.

Did you save your work (whether using this Save menu option or the default shortcut CTRL+S)?

Can you see your translated segments in the Editor?

Marica Lagarese said:

when checking the TM there is no folder containing the segments translated

TMs have no folders. What do you mean? How do you check the TM?

I meant "Save Target as.." and it worked fine until yesterday morning.

I saved my work using "save" menu option not the shortcut.

And yes all my translated segments are in the Editor still but they won't appear in the target file anymore when I click on "save Target as...".

When I click on TM at the bottom left menu there is not the folder with the actual translation am working on.

Am I doing something wrong?

Hi Marica Lagarese ,

Marica Lagarese said:

I meant "Save Target as.." and it worked fine until yesterday morning.

Ok, that's fine. So when you open the target Excel file, there is nothing translated, right? Could it be that you are opening the wrong folder in Windows Explorer? Could you confirm that the time stamp in that folder is the time you saved the target file?

There is an alternative way of creating the target file, actually is the one I use most often, you can try it and let me know if it works:

Follow the wizard.

Then when prompted to open the folder, click on the Yes button to open directly the folder with the target file:

Is this file right?

Marica Lagarese said:

When I click on TM at the bottom left menu there is not the folder with the actual translation am working on

I understand now. This is the Translation Memories view and the TM used may or may not be here. TMs used in your project are in Project settings > Language Pairs > [All language pairs / your specific language combination] > Translation Memory and Automated Translation:

If you want any specific TM in your Translation Memories view, you need to double-click it on Windows Explorer (or click the Open button at the top on Trados Studio and browse for that TM):

Hi Marica Lagarese ,

Marica Lagarese said:

I meant "Save Target as.." and it worked fine until yesterday morning.

Ok, that's fine. So when you open the target Excel file, there is nothing translated, right? Could it be that you are opening the wrong folder in Windows Explorer? Could you confirm that the time stamp in that folder is the time you saved the target file?

There is an alternative way of creating the target file, actually is the one I use most often, you can try it and let me know if it works:

Follow the wizard.

Then when prompted to open the folder, click on the Yes button to open directly the folder with the target file:

Is this file right?

Marica Lagarese said:

When I click on TM at the bottom left menu there is not the folder with the actual translation am working on

I understand now. This is the Translation Memories view and the TM used may or may not be here. TMs used in your project are in Project settings > Language Pairs > [All language pairs / your specific language combination] > Translation Memory and Automated Translation:

If you want any specific TM in your Translation Memories view, you need to double-click it on Windows Explorer (or click the Open button at the top on Trados Studio and browse for that TM):

Hi Jesus, 

Thanks a lot for your advise.

I have tried to save the translation through Batch Task as you mentioned but it does not work, too. The file format is excel but still it shows only the source text not the translated segments. Also, I checked for the TM in the section you advised but there is none.

As the agency sent me the Trados on cloud I wonder whether I messed up cause I used my own Trados to translate.

I really don't know...

From the cloud folder the agency sent me I have just noticed there are 2 files from where I can open Trados, one named: SDL Trados Studio? and the other SDL XLIIF Document. 

Hi Marica Lagarese ,

Marica Lagarese said:

I have tried to save the translation through Batch Task as you mentioned but it does not work, too.

I think that there must be something very basic.

As it is I believe it's a cloud project, and I don't have much experience with this kind of projects, I hope other colleagues can guide you better than me.