Hi Team, Just got a new laptop, I need to use my Studio 2015 licence on the new laptop. I can't deactivate my licence from my old laptop and reactivate it on the new one. I get the error : " An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request." I dont have support agreement :-( Thank you in advance
Beata Poblocka We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00710674 .
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