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Can't open Studio 2021 anymore

Pauline Gerdes

Can someone please help me out here: I am working with Studio 2021, SR 2. 

Since a few days, I just receive the error: "Object reference not set to an instance of an object appears" as soon as I want to save a translated segment and want to move to the next segment.

I tried the several solutions mentioned in this forum.

Since today, I can't open Studio anymore. I just receive the error: Service 'Sdl.TranslationStudio.Api.ProjectManagement.IProjectManagementService" could not be started

I tried the solutions / workarounds mentioned, but none is working. 

I eventually uninstalled the app and installed it again, but it didn't work out. I still receive this error.

Please help...

Thank you, Pauline
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    Hi Pauline,

    Isn't it odd how these things seem to happen on Friday afternoons... Unless you've already tried it, the first thing to try is a Windows Repair of Studio (and MultiTerm components depending on what the problem is). This will repair software connections by checking for and replacing anything that is missing from the setup, for example.

    Here is how:

    1. Close all SDL applications.
    2. Open the Control Panel:
      • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
      • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
      • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features
      • - or type 'Control Panel' in the search line on your bottom Windows toolbar.
    3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2021 etc) and click 'Uninstall/Change' either on the top toolbar or on the right-click dropdown menu (or just 'Repair' for MultiTerm), then select > Yes > Repair. Allow it to run. This will take longer for Studio than for the 3 main components of MultiTerm. Do NOT repair 'Remove suite of products' entries. These are only for uninstalling.
    4. Restart Studio/MultiTerm.

    There are further options here:

     

    Repairing your installation of Trados Studio

    Repairing your installation of MultiTerm Desktop

    If these things don't help, come back and let us know...

    I'm not an RWS employee but there are lots of us out here wanting to help...

    All the best,

    Ali Smiley
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  • 0

     

    Hi Pauline,

    Isn't it odd how these things seem to happen on Friday afternoons... Unless you've already tried it, the first thing to try is a Windows Repair of Studio (and MultiTerm components depending on what the problem is). This will repair software connections by checking for and replacing anything that is missing from the setup, for example.

    Here is how:

    1. Close all SDL applications.
    2. Open the Control Panel:
      • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
      • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
      • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features
      • - or type 'Control Panel' in the search line on your bottom Windows toolbar.
    3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2021 etc) and click 'Uninstall/Change' either on the top toolbar or on the right-click dropdown menu (or just 'Repair' for MultiTerm), then select > Yes > Repair. Allow it to run. This will take longer for Studio than for the 3 main components of MultiTerm. Do NOT repair 'Remove suite of products' entries. These are only for uninstalling.
    4. Restart Studio/MultiTerm.

    There are further options here:

     

    Repairing your installation of Trados Studio

    Repairing your installation of MultiTerm Desktop

    If these things don't help, come back and let us know...

    I'm not an RWS employee but there are lots of us out here wanting to help...

    All the best,

    Ali Smiley
    emoji
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