"Failed to import return package because it contains ..." - Request for clarification

Question

I was sent a return package (created by the translator) for review by an agency. 
 When trying to open the package, 
 - I do not get asked as usual where I want to import the package to (no path appears above the bottom section of the &ldquo;Open Package&rdquo; window as it usual does) 
 - And if I then click on &ldquo;Finish&rdquo; anyway, the following error message appears: &ldquo;"failed to import return package because it contains a project that does not exist in your setup (Name = '{0}', ID = {1}', (1 errors, 0 warnings)" 
 In reply to a similar question by someone else on the forum, the reply mentioned that the original package that was sent of for translation is required for the import. I was also sent that original package by the client. What do I need to do / where do I need to put that original package so that it can be found in opening the return package?

Walter Blaser · Accepted Answer

Hi Gerti 
 If you receive packages from your client and translate them, then you create a return package that you send back to the client. In this role, you should never receive a return package because you have not created the project (which you can't anyway if you use a Freelance version). 
 The workflow is meant to be like this: 
 1. Client creates a project 
 2. Client creates one or more packages from this project that he sends out to his external translators/reviewers 
 3. The external translator/reviewer translates/reviews the contents of the package and sends it back as a "return package" 
 4. The client imports this return package into the project from which the package was originally created. This updates the content of the project .. 
 ..... and closes the cycle. 
 If your client sends you return packages, then you need to talk to him and ask him what his intention is (he may not have understood how this is supposed to work[:D]. 
 Hope this clarifies the way it is supposed to work. 
 Walter

Trados Studio > 1. Trados Studio

"Failed to import return package because it contains ..." - Request for clarification