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I've just deactivated Studio 2019 on my old PC and now I want to reactivate my licence on the new PC. Unfortunately, the licence seems to be still acticve on my account, and therefore I cannot reactivate it on my new PC. What can I do?
I've just deactivated Studio 2019 on my old PC and now I want to reactivate my licence on the new PC. Unfortunately, the licence seems to be still acticve on my account, and therefore I cannot reactivate it on my new PC. What can I do?
Carla Tassara We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00719579 .
Carla Tassara We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00719579 .