Access to the path "C:\Users\My username\Documents\My music" is denied.

Olav over 2 years ago

Hi!

I am using SDL Trados 2022 17.0.2.11672 in Windows 10 Home 64-bit 21H2 19044.2251 via Virtualbox 6.1.38_Ubuntu r153438.

Opening the .sdlppx from my desktop gives me the error "Access to the path "C:\Users\My username\Documents\My music" is denied."

Interestingly, the error message includes a path that is irrelevant to the real path of .sdlppx...

I am attaching the error log.

Fullscreen sdlerror-20221130-0h24m43s.sdlerror.sdlerror.xml Download

<SDLErrorDetails time="30.11.2022 00:24:52">
  <ErrorMessage>Access to the path 'C:\Users\My username\Documents\My Music' is denied.</ErrorMessage>
  <Exception>
    <Type>System.UnauthorizedAccessException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2147024891</HResult>
    <StackTrace><![CDATA[   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileSystemEnumerableIterator`1.AddSearchableDirsToStack(SearchData localSearchData)
   at System.IO.FileSystemEnumerableIterator`1.MoveNext()
   at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
   at System.IO.Directory.GetFiles(String path, String searchPattern, SearchOption searchOption)
   at Sdl.Desktop.Platform.Implementation.SystemIO.DirectoryWrapper.GetAllFiles(String path)
   at Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderValidation.ValidateProjectFolder(String projectFolder, String longestFilePathInProject)
   at Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderControl.ValidateProjectFolder(String projectFolder)
   at Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderControl.set_ProjectFolder(String value)
   at Sdl.TranslationStudio.Packaging.PackageImport.OpenPackagePreviewWizardPage.OnShow(Boolean first, Boolean back)
   at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.SetCurrentPageIndex(Int32 index, Boolean back)
   at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.PrepareWizardForShow()
   at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.ShowDialog(IWin32Window owner)
   at Sdl.TranslationStudio.Packaging.PackagingService.ShowModalOpenPackageWizard(IWin32Window owner, String packageFilePath, IWizard`1& wizard, PackagingWizardDetail packagingWizardDetail)
   at Sdl.TranslationStudio.Packaging.PackagingService.ShowModalOpenPackageWizard(IWin32Window owner, IWizard`1& wizard)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.0.2.11672</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1061</OperatingSystemLanguage>
    <CodePage>1257</CodePage>
    <LoggedOnUser>-\My username</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>-</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>3120692 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

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Thread Subject & Description
Access to the path "C:\Users\My username\Documents\My music" is denied. Hi! I am using SDL Trados 2022 17.0.2.11672 in Windows 10 Home 64-bit 21H2 19044.2251 via Virtualbox 6.1.38_Ubuntu r153438. Opening the .sdlppx from my desktop gives me the error "Access to the path "C:\Users\My username\Documents\My music" is denied." Interestingly, the error message includes a path that is irrelevant to the real path of .sdlppx... I am attaching the error log. .code-editor .code-editor-heading{border-top:1px solid #e7e6e8;border-left:1px solid #e7e6e8;border-right:1px solid #e7e6e8;background-color:#fafafa;border-radius:3px 3px 0 0;font-size:12.6px;display:flex;justify-content:space-between;align-items:center;overflow:hidden}.code-editor .code-editor-heading .icon{width:32px;height:32px;display:block;overflow:hidden;text-indent:-3000em;background-repeat:no-repeat;background-size:80%;background-position:center}.code-editor .code-editor-heading .fs{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/fullscreen.svg?_=637923381702208350')}.code-editor .code-editor-heading .dl{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/download.svg?_=637923381702118315')}.code-editor .code-editor-heading .filename{padding:10px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.code-editor .code-editor-heading a{color:#271a32}.code-editor .code-editor-heading a:hover{color:#3e016f} https://community.rws.com/# https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_20221130_2D00_0h24m43s.sdlerror.sdlerror.xml?_=638053581451123353 https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_20221130_2D00_0h24m43s.sdlerror.sdlerror.xml?_=638053581451123353 <SDLErrorDetails time="30.11.2022 00:24:52"> <ErrorMessage>Access to the path 'C:\Users\My username\Documents\My Music' is denied.</ErrorMessage> <Exception> <Type>System.UnauthorizedAccessException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <HelpLink /> <Source>mscorlib</Source> <HResult>-2147024891</HResult> <StackTrace><![CDATA[ at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileSystemEnumerableIterator`1.AddSearchableDirsToStack(SearchData localSearchData) at System.IO.FileSystemEnumerableIterator`1.MoveNext() at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) at System.IO.Directory.GetFiles(String path, String searchPattern, SearchOption searchOption) at Sdl.Desktop.Platform.Implementation.SystemIO.DirectoryWrapper.GetAllFiles(String path) at Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderValidation.ValidateProjectFolder(String projectFolder, String longestFilePathInProject) at Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderControl.ValidateProjectFolder(String projectFolder) at Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderControl.set_ProjectFolder(String value) at Sdl.TranslationStudio.Packaging.PackageImport.OpenPackagePreviewWizardPage.OnShow(Boolean first, Boolean back) at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.SetCurrentPageIndex(Int32 index, Boolean back) at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.PrepareWizardForShow() at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.ShowDialog(IWin32Window owner) at Sdl.TranslationStudio.Packaging.PackagingService.ShowModalOpenPackageWizard(IWin32Window owner, String packageFilePath, IWizard`1& wizard, PackagingWizardDetail packagingWizardDetail) at Sdl.TranslationStudio.Packaging.PackagingService.ShowModalOpenPackageWizard(IWin32Window owner, IWizard`1& wizard)]]></StackTrace> </Exception> <Environment> <ProductName>Trados Studio</ProductName> <ProductVersion>Studio17</ProductVersion> <EntryAssemblyFileVersion>17.0.2.11672</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1061</OperatingSystemLanguage> <CodePage>1257</CodePage> <LoggedOnUser>-\My username</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>-</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>3120692 MB</PhysicalMemory> </Environment> </SDLErrorDetails> jQuery(function(j){ var fullScreenToggle = j('#fragment-1a84591e31034fac832d29ed8584666c85112303_code-editor-fs'); var codeEditor = j('#fragment-1a84591e31034fac832d29ed8584666c85112303_code-editor'); fullScreenToggle.on('click', function(){ if (codeEditor.evolutionCodeEditor('fullscreen')) { codeEditor.evolutionCodeEditor('fullscreen', false); } else { codeEditor.evolutionCodeEditor('fullscreen', true); } return false; }); });
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0 Paul over 2 years ago

Olav

First of all you should update Trados Studio. The current version is Trados Studio 2022 - 17.0.4.13209 (CU4) and you are running CU2.

Second... try the solution in this KB article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0035233

Paul Filkin | RWS Group

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0 Olav over 2 years ago in reply to Paul

I tried to open another .sdlppx and no problems. It seems that the issue is related with a certain .sdlppx file. Thus the aforementioned solutions are out of context or still relevant?
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Access to the path "C:\Users\My username\Documents\My music" is denied.