Object reference not set to an instance of an object error (TXT files and Wordbird)

Hi   ,

I get this Object reference not set to an instance of an object error when I open a TXT file in Trados Studio and hover the mouse in any column of the Editor (segment #, Source, Status, Target or DSI).

Error dialog box in Trados Studio displaying 'Object reference not set to an instance of an object.' with Knowledge Base and Community links and an OK button.

XML attached with error details:

<SDLErrorDetails time="12/12/2022 10:15:04">
  <ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
  <Exception>
    <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Wordbird</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   at QCTerminator.HyperlinkHandling.HyperlinkClickAction.editor_MouseMove(Object sender, MouseEventArgs e)
   at System.Windows.Forms.MouseEventHandler.Invoke(Object sender, MouseEventArgs e)
   at System.Windows.Forms.Control.OnMouseMove(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseMove(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.0.4.13209</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>XXX\xx</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>XXX</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16721584 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

As you can see, Wordbird might be causing the issue. If I uninstall Wordbird, the error is gone.

Notes:

  • It doesn’t matter how I added the TXT file, whether via Translate as single document or to and existing project, the error shows up.
  • As mentioned before, no need to click on the segments to trigger the error. Just hovering the mouse will do it.
  • DOCX, XLSX, XLF files seems to be fine. Only TXT ones have the issue. The TXT has the default settings created by Windows OS. I attach a sample TXT file anyway:
    Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur?
    
    At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias excepturi sint occaecati cupiditate non provident, similique sunt in culpa qui officia deserunt mollitia animi, id est laborum et dolorum fuga. Et harum quidem rerum facilis est et expedita distinctio. Nam libero tempore, cum soluta nobis est eligendi optio cumque nihil impedit quo minus id quod maxime placeat facere possimus, omnis voluptas assumenda est, omnis dolor repellendus. Temporibus autem quibusdam et aut officiis debitis aut rerum necessitatibus saepe eveniet ut et voluptates repudiandae sint et molestiae non recusandae. Itaque earum rerum hic tenetur a sapiente delectus, ut aut reiciendis voluptatibus maiores alias consequatur aut perferendis doloribus asperiores repellat.
  • Trados Studio version: 17.0.4.13209

Maybe you could have a look at your app? Thanks!



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[edited by: Trados AI at 9:11 AM (GMT 0) on 29 Feb 2024]
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