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Trados Studio 2022 cannot write to a tm - shows error

Michael Ramm

We have here one problem with the latest version of Studio 2022.

We got a sdlppx package and added some of our offline sdltm tm's to it in project settings and set them as well to write into them. When confirming a segment Studio shows that at least one error happened with the tm that are set for writing. see below.

The funny thing is that if i login on this machine with another user account this error does not happen. So as a conclusion I have now removed the local user profile from windows so it creates a new one during login but this error remains. We even repaired the instalaltion of Studio and also then again removed manually under roaming and local all studio folder for 2022. its unbelievable how bad studio got starting with 2021. All these issues were in the past not present.

In 2019 there is no issue by the way.

Does anybody know where a log file is where i can check whats the real reason for this tm error message? it would be great if somebody from RWS could open a ticket for this as we are paying money for a product that basically is full of bugs.

Screenshot of Trados Studio error message stating 'At least one error occurred while writing to the translation memory.' Multiple errors listed for different translation memory files.

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[edited by: Trados AI at 9:19 AM (GMT 0) on 29 Feb 2024]
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    The logfile is under File -> View Log File.

    But maybe try a more thorough clean up?  

    Clean install... try the following.

    1. Uninstall Studio
    2. Uninstall MultiTerm

    Now manually delete these folders if they are still there (back up your TMs, Termbases, AutoSuggest Dictionaries and Projects first in case you make a mistake):

    c:\ProgramData\Package Cache\Trados\TradosStudio2022\
    c:\ProgramData\Package Cache\Trados\MultiTermDesktop2022\
    c:\Program Files (x86)\Trados\Trados Studio\Studio17\
    c:\Program Files (x86)\Trados\MultiTerm\MultiTerm17\
    c:\Users\%username%\AppData\Local\Trados\Trados Studio\17\
    c:\Users\%username%\AppData\Local\Trados\Trados Studio\Studio17\
    c:\Users\%username%\AppData\Local\Trados\MultiTerm\MultiTerm17\
    c:\Users\%username%\AppData\Local\Trados\Trados Studio\17\
    c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17\
    c:\Users\%username%\AppData\Roaming\Trados\MultiTerm\MultiTerm17\
    c:\Users\%username%\Documents\Studio 2022\Project Templates\
    c:\Users\%username%\Documents\Studio 2022\Projects\projects.xml

    I think that's about it for a clean install. Then reinstall.

    Paul Filkin | RWS Group

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  • in reply to Paul

    just wanted to let you know that it worked after all these steps. Thanks a lot Paul!
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