I cannot deactivate trados 2021. I need to uninstall and install in a new computer. Anyone that could help me?

I cannot deactivate trados 2021. I need to uninstall and install in a new computer. Anyone that could help me?
Support case no. 00730997 has been submitted for your assistance. Please check your inbox for updates on its status.
Please note you have received a free upgrade to Trados 2022. You can process it if you want to from your account, Products and Plans - Licenses. If you decide to process it, please make sure you finalize and save any ongoing projects in Trados 2021. Trados 2021 will continue to work as long as it is installed on the same PC as Trados 2022.
If you have any questions, please let me know.
Kind regards,
Elisa
Elisa Maxim | RWS Group
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Thank you, Elisa. I will upgrade to Trados 2022 in the new computer.